Shipping policy
Shipping Rates
FREE Shipping on orders over £20.
Orders under £20 will be charged £2.99 for shipping.
All orders are shipped with Royal Mail on a Tracked 48® service.
We offer an additional Tracked 24® Service with Royal Mail, which is £5.50.
Delivery service
Fulfilment of your order is managed by Unicorn Inc Limited
Orders are shipped Monday to Friday, with any orders received Saturday or Sunday shipped out the following week.
To ensure safe arrival of your order, all of our shipments are tracked and require a signature upon delivery.
Order before 10AM Monday to Friday to have your order despatched same day.
We use Royal Mail Tracked 48® service for all our orders. We are not currently able to offer express or a guaranteed next-day delivery service. You can upgrade to Royal Mail's Tracked 24® Service however this is not guaranteed next-day delivery.
Exemptions
Unfortunately, due to forces out of our control, we’re currently unable to fulfil orders to the following destinations. We’re working to resolve this as soon as possible and apologise for any inconvenience.
- Republic of Ireland
- Channel Islands
- Isle of Man
We do not deliver to fulfilment centres, freight-forwarding and any drop-ship related businesses.
Public holidays
Orders placed on a public holiday will be dispatched the next working day. If the 2-day delivery date falls on a public holiday, the delivery will be made the next day.
| 01 & 02 January | New Years |
| 18 April | Good Friday |
| 21 April | Easter Monday |
| 05 May | Early May Bank Holiday |
| 26 May | Spring Bank Holiday |
| 25 August | Summer Bank Holiday |
| 31 August | Summer Bank Holiday |
| 25 December | Christmas Day |
| 26 December | Boxing Day |
Deliveries outside the UK
We don't currently ship outside of the UK. For international shipping please head to bodyglide.com/international.
Delivery Tracking
Once your order has been shipped, you'll get an email with your tracking number. You can use this to track the status of your order.
Damaged, defective or incorrect orders
We aim to ensure your order arrives in perfect condition but occasionally things do go wrong. If your order arrives with obvious damage to the packaging, do not accept the goods from the courier.
If the item(s) ordered within the package are found to be defective, damaged, or not the items ordered, please refer to the instruction about Exchanges on our Returns Policy page (linked in footer).
Returns
For information about returns, visit the Returns Policy page.
This policy was last updated on Sunday 22nd December 2024.